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Roaming

Roaming

Make it easy on yourself and keep an eye on your spend by grabbing a Roaming Pack before you go overseas.

• You can purchase our Roaming Add-ons through the MyMegatel App. Please click here if you wish to buy one now.
Roaming charges
The rates below are the casual fees that will apply after you've used up your free roaming allowance or if you use roaming services in non-Multizone Countries/Territories.

  • Zone 1

    • Countries/Territories

    Australia and Christmas Island

    Charges per service (Incl GST)

    - Data : $0.29 / MB
    - Outbound calls : $1.15 / min
    - Inbound calls : $1.61 / min
    - TXT : $1.38 / msg
    • TXT messages are counted based on 140 characters.

  • Zone 2

    • Countries/Territories

    American Samoa, Argentina, Brazil, France, Hong Kong, IndiaIndonesia, Japan, Macau, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, UAE, Venezuela, Vietnam

    Charges per service (Incl GST)

    - Data : $0.29 / MB
    - Outbound calls : $4.03 / min
    - Inbound calls : $1.61 / min
    - TXT : $1.38 / msg
    • TXT messages are counted based on 140 characters.

  • Zone 3

    • Countries/Territories

    Austria, Belgium, Denmark, Finland, Greece, Iceland, Luxembourg, Norway, Portugal, San Marino, Sweden, Vatican City

    Charges per service (Incl GST)

    - Data : $4.60 / MB
    - Outbound calls : $5.18 / min
    - Inbound calls : $1.61 / min
    - TXT : $1.38 / msg
    • TXT messages are counted based on 140 characters.

  • Zone 4

    • Countries/Territories

    Afghanistan, Albania, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cape Verde, Cayman Islands, Central Africa, Chad, Chile, Colombia, Congo (DRC), Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Dominica, East Timor, Ecuador, Egypt, El Salvador, Equatorial, Guinea, Estonia, Falkland Islands, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey and Jersey, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hungary, Iraq, Isle of Man, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Macedonia FYR, Madagascar, Malawi, Maldives, Mali, Malta, Mauritius, Mexico, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Nigeria, Norfolk, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Reunion Island, Romania, Russia, Rwanda, Saba, Serbia, Seychelles, Slovakia, Slovenia, Solomon Islands, Sri Lanka, St Barts, St Eustatius, St Kitts and Nevis, St Lucia, St Marin (Dutch), St Martin (French), St Vincent and The Grenadines, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, Uzbekistan

    Charges per service (Incl GST)

    - Data : $6.90 / MB
    - Outbound calls : $6.33 / min
    - Inbound calls : $1.61 / min
    - TXT : $1.38 / msg
    • TXT messages are counted based on 140 characters.

  • Zone 6

    • Countries/Territories

    Canada, China, Cook Islands (Rarotonga), Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, UK, USA, Vanuatu

    Charges per service (Incl GST)

    - Data : $0.29 / MB
    - Outbound calls : $4.03 / min
    - Inbound calls : $1.61 / min
    - TXT : $1.38 / msg
    • TXT messages are counted based on 140 characters.

  • In Flight & At Sea

    • Charges per service (Incl GST)

    - Outbound calls : $17.25 / min
    - Inbound calls : $1.61 / min
    - TXT : $1.38 / msg
    • TXT messages are counted based on 140 characters.

    For data service while in-flight or at sea, you'll need to use the Wi-Fi service provided by the airline or cruise ship.

Roaming Service Notice

Megatel provides mobile roaming services in 210 countries/territories. When you arrive at your destination and your mobile device with your SIM is on, roaming service will be activated automatically. You will receive a confirmation text message once it's activated. Please be aware that you will be charged for inbound and outbound calls, inbound and outbound texts, and mobile data as per your destination’s roaming rates. Additionally, please note that any calls made to your mobile or automatic software upgrades on your device may also incur roaming fees. You can purchase a roaming pack and view your roaming usage from the MyMegatel app, but please note that roaming usage update may take up to 48 hours to update.
Since different roaming rates apply to each country, we recommend checking the roaming rates before you travel. Roaming service is set up as the default on your mobile device, so if you wish to deactivate the service, please let us know at least 48 hours before your departure. You can even contact us while you are overseas to disable the service. However, please be aware that any charges incurred prior to contacting us will still be billed to you. If you don’t want any charges, please remove the SIM card from your mobile device when you leave New Zealand. You are responsible for any charges incurred due to roaming unless you have contacted us at least 48 hours before leaving New Zealand to deactivate the roaming service.
If you encounter issues with roaming service in locations where it's available, please click here to check your settings and reconfigure the proposed local network for your destination. The quality of roaming service depends on the network of each country you visit.