Notification
We have limited staff working during Christmas/New Year 2025-2026. Please click here for more information.

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Service restriction for Christmas & New Year

Megatel News

2025/2026 Christmas & New Year Operating Hours

During the Christmas and New Year holiday period, we will have limited staff available, and some services may be restricted.
Christmas & New Year Call centre operating hours
22nd - 24th Dec 2025 9am - 5:30pm
25th - 26th Dec 2025 Closed
29th - 31st Dec 2025 9am - 5:30pm
1st - 4th Jan 2026 Closed
5th Jan 2026 9am - 5:30pm
* Manual Direct Debit/Credit Card payments and refund requests will not be available during this period.
* The office will also be closed during this time, and in-person visits will not be available.