During the Christmas and New Year holiday period, we will have limited staff available, and some services may be restricted.
| Christmas & New Year Call centre operating hours |
| 22nd - 24th Dec 2025 |
9am - 5:30pm |
| 25th - 26th Dec 2025 |
Closed |
| 29th - 31st Dec 2025 |
9am - 5:30pm |
| 1st - 4th Jan 2026 |
Closed |
| 5th Jan 2026 |
9am - 5:30pm |
* Manual Direct Debit/Credit Card payments and refund requests will not be available during this period.
* The office will also be closed during this time, and in-person visits will not be available.
