In 2011, Megatel pioneered combined electricity and broadband services in New Zealand. We've since expanded to include Gas and Mobile offerings, simplifying life and reducing costs for customers. This approach has ushered in a new era of bundled convenience and affordability.
We provideessential Energyand Telco servicesthat offer increasingbenefits as yourusage grows
MEGA represents the services
we offer and the amount of benefit the customer receives
1. very large; huge
The meaning of 'MEGA' represents our values
Multi Award-Winning Services
We prioritize top-notch customer service and have won the NZ Compare Award for Best ISP in the under 10k customer category for three years. Additionally, we were named the Best Value Energy Provider in 2022.
What our customers are saying
“Customer Service person was soo patient with me so awesome. I thought I was tech savvy but obviously the tech is moving up fast. Also Bob helped out too even though he was busy elsewhere so thank you”
“Triney was a great personality sorting out and giving me a complete package for my utilities. He helped me setup the internet, app and was very patient and Clam while helping.. 10 stars for him and the company”
“When resolving a very technical issue with my internet not working 100%, Megatel spared no effort to help and remained contactable throughout.”
“Not too long a wait for an assistant. Very pleasant and helpful. Explained everything and followed through promptly with actions. Problem sorted inside 20 minutes. He also took the opportunity to check that I understood my new connection fully.”
“We have been with megatel for many years, and have recently upgraded our wifi with them as well and are very happy with the service they provide. the wifi quality we are receiving is very stable and fast and the customer service provided is very good, with everyone on the phone very kind and polite.”
Partnered with Nova Energy: Unlocking Synergies for Enhanced Services.
In 2019, Megatel merged with Nova Energy, our parent company, ushering in a new era of collaboration. This strategic alliance has empowered us to deliver gas and electricity services at even more competitive prices, thanks to the synergies that emerged from this union.