This Broadband Single Saver promotion provides a $10 discount per month on our standard
Broadband pricing for the first 12 months if you take up this Broadband only service on a 12-month
contract.
Please note that:
- - This promotion is only available for existing residential customers of Megatel using a
Broadband service and who receive a special offer email via the selected marketing channel.
- - You must sign-up via one of our sales representatives or via our call centre and provide the
special offer email you received. This promotion will not be available online.
- - This promotion is not available in conjunction with the Megatel MEGA Saver Promotion.
Eligibility
1. To be eligible for this promotion:
- a) You must be an existing residential Megatel broadband customer, meaning that you
must have an existing broadband account with Megatel on an open term.
- b) You must meet our standard acceptance criteria and sign up for broadband on a 12-
month fixed-term contract at your primary residential address.
Pricing and termination fees
2. Add-on service charges (such as a static IP address or Voip) are not included in the
promotional broadband price and will be charged on a monthly basis if selected.
3. Pricing:
- a) Your monthly broadband price will depend on your selected speed plan.
- b) Your broadband service price will return to our standard price for your plan after the 12-
month discount period has ended.
- c) This Promotion cannot be transferred to a different property and will end if you move.
- d) An early termination fee of $50 will apply if the broadband service is disconnected prior to
the contract end date. If you move to a different address where our services are not
available before the contract end date, you will be charged a full early termination fee.
- e) Termination of services requires 30 days’ written notice in advance. You can provide this
notice by emailing help@megatel.co.nz (but the $50 early termination fee will apply if you
terminate broadband service prior to the end date of your 12-month fixed-term contract).
Broadband Supply Terms
4. This promotion does not include a modem. If you need a new modem, you may choose
either:
5. If you choose to bring your own modem or router to access our broadband service, you
agree that your equipment is your responsibility. We can’t help with configuration or
guarantee or support performance of your equipment or compatibility with our network.
6. Additional charges may apply to new and/or non-standard broadband installations or other
items such as additional work performed by an approved technician. We will let you know if
charges apply.
VoIP Home Phone Supply Terms:
7. If you purchase our VoIP home phone service, please note:
- a) Your calls will be delivered over your broadband connection using Voice over Internet
Protocol. This means that if there is a power or broadband outage, you will be unable to
make calls using our phone service, including Emergency 111 calls. We recommend:
-
(i) you maintain or have access to a mobile phone service and keep a charged mobile
phone at your property in case you need to call 111 or other emergency call services
during an outage; and
-
(ii) if you rely on a medical alarm, life-support or other critical-support or monitored
service, and your existing third-party service provider cannot guarantee its
compatibility with our broadband/phone services, you should not sign up for our
services.
- b) If you or someone in your household is particularly at risk of requiring the 111 emergency
service (e.g., for reasons of health, safety or disability) and you don’t already have an
alternative way to call 111 in the event of an outage (e.g., a mobile phone), you can apply
to be listed as a Vulnerable Consumer. If you qualify, we will provide you with a means to
call 111 in the event of a power failure, at no cost to you. Contact us or visit here for more
information and to apply.
General
8. Standard acceptance criteria apply. Our standard installation / reconnection fees and
additional service charges (published on our website) also apply.
9. Our Promotional Terms and Conditions, General Terms and Conditions, and Fair Use Policy
on our website apply to this promotion. Please take some time to read them thoroughly.
This promotion is only valid until 31 December 2025 and may be withdrawn or amended at Megatel’s discretion without notice.
